Hey Joe & the Juice Team,

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We’ve got some fantastic news to share! We’re thrilled to introduce a brand-new update to the onboarding flow in our JoeApp, designed with both our awesome customers and you in mind. The feature will soft launch this SUNDAY 23/06/24 for all markets!

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What’s New? 🌟

Starting now, customers visiting Joe & the Juice without the JoeApp will experience a seamless and super convenient onboarding process. This update is all about making their experience smoother, faster, and more enjoyable.

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Key Highlights:

• Phone Number First & Email Validation: To prevent fraud and ensure security, we’ve adopted an industry-standard onboarding flow, recognized across competing solutions like Sweet Green & Wolt.
  • Step 1: Customers enter their phone number.
  • Step 2: Verify their identity with a code sent via SMS.
  • Step 3: Enter their email address.
  • Step 4: Confirm their email with a verification code.

• Instant Access: Customers can quickly download JoeApp using a QR code available at our stores. No more hassle—just scan and go!
• Quick Registration: A streamlined sign-up process that gets them started in just a few taps.
• Exclusive Perks: New users will immediately see the benefits of having JoeApp, with exclusive welcome offers and loyalty rewards.
• Easy Navigation: An intuitive interface that guides users through our menu, order customization, and payment options effortlessly.

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Why This Matters:

• Boosts App Conversions: More customers will see the value of JoeApp, increasing our app downloads and user base.
• Enhances Customer Experience: A hassle-free onboarding means happier customers who are more likely to return.
• Increases Efficiency: With more customers using JoeApp, the order process becomes quicker and more efficient for everyone.

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What’s Next?

Spread the word! Let your friends and regulars know about the new onboarding flow. Encourage customers to try it out and enjoy the perks of being a JoeApp user.

Together, let’s make every visit to Joe & the Juice an exceptional experience!

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Stay awesome!