JOE & THE JUICE is looking for an IT-Operations Supporter for our Corporate IT-support team. The position will be based in our headquarters in Copenhagen.

About the role:

As an IT-Operations Supporter, you will be part of a small team responsible for implementing and perfecting the tech initiatives in JOE & THE JUICE, globally. You will be building the foundation for in-house support structures and provide first class IT-support to our customer-facing division.

What we're looking for:

We are, first and foremost, looking for a person who fits into our team and has a positive mindset, both professionally and socially.

We expect you to be flexible regarding workload and working hours, work independently, and take sincere responsibility for your work and the tasks you are assigned.

To support our fast-growing global business, your working hours will be daytime on Sundays, and from the afternoon to the evening Monday to Thursday.

In addition, you will participate in an on-call scheme during daytime in weekends, and on national holidays.

Key responsibilities:

• Lead our JIRA platform to provide first class support for internal customers, as well as for our developers

• Provide IT-support in accordance with ITIL and agreed KPIs
• Troubleshoot, maintain, and develop our global IT-infrastructure in our stores and offices
• Maintain and establish documentation and master data
• Assist for us to live up to new compliance regulations
• Optimization of our IT-support processes
• Timely and proper communication with all stakeholders

What you are looking for...

Perhaps you are seeking more freedom in your everyday work and want to grow and define best practices and scale them together with your team.

You want to:

• Be part of a very successful company with substantial global growth

• Grow a lot personally and professionally

• Work in an environment having high energy and entrepreneur spirit

• Participate in a diverse and dynamic office environment and culture in Copenhagen
• Committed to Excellence
• Enjoy our lovely juices, shakes & sandwiches

Are you that person?

Then please forward us your application and CV.

We will be continuously interviewing and looking to make a recruitment in the nearest future, so don’t be hesitant to forward us your application.

Please address your resume to recruitment@joejuice.com and direct any questions to our Head of IT Thomas Bæk at Thomas.baek@joejuice.com