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JoeApp Menu Sync Issue โ€“ Resolved
April 23, 2025
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๐Ÿ› ๏ธ JoeApp Menu Sync Issue โ€“ Resolved

This morning, JoeApp experienced a global issue where the app was unable to pull the latest menu updates. As a result, all stores were impacted during the morning hours, which may have disrupted operations and customer experience.

โœ… Status: The issue has been identified and resolved during the moring 23th of April.
๐Ÿ”„ A fix is currently being rolled out globally, and allstores should start seeing the updated menu reflected in the app.

๐Ÿ“Œ What to do:
Operations teams should continue to report any issues for the JoeApp menus.

๐Ÿ’ฌ Need help?
Please contact Corporate IT via our Helpdesk ticketing system if you experience any other issues:
๐Ÿ”— https://helpdesk.joejuice.com/

Written byย 
Frederik Nellemose
Product Owner
#
1662
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