We're testing new discounts for UK and DK. The discounts can only be retrieved by guests if they scan the QR code on the receipts. Therefore, ensure the "auto print receipts" on the JoePOS is activated by following the below instructions:

1. Go to JoePOS menu
2. Go to "Settings"
3. Click "Printer"
4. Make sure the "Disable - Print every time" isn't toggled on (see below on how it should look like:

if you still experience issues with auto print receipts, please create a ticket -> https://helpdesk.joejuice.com/.